This is
the requirement of my evaluation during the acceptance in PUP Graduate School,
Master in Arts in Sociology
My study interests are mostly focused on the
underprivileged sectors of society such as workers, specifically the lives of
all BPO workers and IT support employees who are currently engaged in a new work
arrangement today. The pandemic series of lockdowns had resulted in several
learnings and major adjustments, not only to the manner of instruction in
education, but also to the influence of the gradual shift in the world of work.
Since 2020, many enterprises and industries have been moved in the early stages
of first community quarantines spearheaded by the government. The conventional
manner of working mostly embraces the distance work from home setup and the
absence of personal engagement in a typical office kind of work setting. This
circumstance raised several issues, particularly about productivity, wages, and
tenure at work. The continual restriction of the lockdown system in the country
during the Corona virus reduced mobility, particularly during the time when BPO
workers needed to be visible in the office. However, as a result of the
findings, companies have changed to remote setup and gone through a lot of
procedures to finish the so-called work from home arrangement. This issue
resulted in a new style of labor in which Filipino workers are not particularly
oriented about. Few people are aware of it in comparison to our neighboring
countries in South East Asia and the Western part of the world, where working
from home is common and accepted. There are several undiscovered difficulties
with this setup, such as the productivity of each BPO worker, which must be
checked to see if there is a difference in output or if it should remain as it
was previously. Much of this situation, BPO workers are now getting used to
working from home rather than heading back to the office. It is quite practical
for each worker not to utilize that because it is very light from them and
reduces the struggle of traveling to corporate premises. One of the main reasons
why BPO workers do not want to return to traditional workplace is the current
economic condition and poor mass transit, particularly in different areas such
as Metro Manila. Despite the government's request that they have it again and
the risk of losing the incentive of the many outsource businesses, BPO workers
continue to ponder and make a suggestion to the government to have it normal in
now normal society. This kind of situation lead me to find the way of what would
be the best suggestions for our leadership if this type of work set up is
possible. We know that the this may trigger to other social institution like the
school and family that would not be easily for them to cope up due of a lot of
so call psychological concerns and the prevalent of violence among the workers’
family, given some cases out about the women and the young one as well which
hits the statistic previously. But this may be a big help for a continuous
understanding and policy development for the land. Additionally, It will give
more emphasize the work direction of the Filipino people.
In reference to the
topic, work from home arrangements may be beneficial to private enterprises as
well, as they may reduce operational costs. However, suggesting out and
shouldering the needs of other related companies to employees may not always be
a smart idea because employees are also attempting to manage everything at home.
Previous cases among BPO employees had resulted in an unimproved formulation of
responsibilities at home and confined interaction within the premises. This is
also a concern of my own: how do firms deal to the condition of every BPO worker
that works from home? Do they foster familial relationships and stability? Do
they have a program inside their corporate team or department that promotes the
wellness of each employee in the same way that other BPO organization do? How is
the government regulating the outsourcing company in terms of the setup supplied
to its employees? What about the average wage? Do they assess it in the past? If
such is the case, why are some BPO workers still suffering as a result of this
type of setup? What is the core problem here? These questions remain unanswered,
and it will be in my best interests to provide a response. This would provide me
with a plan of action for my targeted research for my graduate course at PUP.
This institution, I believe, will be an immense asset in learning more about the
steps. The framework of each course for the program, from planning to evaluating
to implementing specific study outputs, has a significant impact on social
transformation.
I knew it would take time for me to level my results for other
published researches in the country, but I was more concerned with the action of
doing it. With the assistance of well-talented and experienced people in the
graduate school, particularly the Sociology department, I will be able to go
through more of this massive research learning outcome and acquire knowledge of
it. It is ambiguous for an academic institution that is not well-known for its
work, but it may call for ensuring its validity and a strong method for
analyzing and attempting unstoppable social change.
No comments:
Post a Comment